Integrating with MaxOptra

Since implementing MaxOptra, integrated with in-cab telematics from TomTom, Arthur David has seen a dramatic reduction in the time and resources taken to deal with customer queries.

Fully integrated with Cherwell's existing management systems, including ERP (enterprise resource planning) software from Merlin and TomTom vehicle tracking, MaxOptra is helping reduce Cherwell Packaging's 'Cost to Serve'. Savings have been realised in the time taken to schedule complex routes, as well as the mileage and man-hours required to complete deliveries.

Since implementing MaxOptra Flanagan Flooring has regained visibility of its delivery operation. Integrated with the back-office sales system MaxOptra uses advanced algorithms to produce efficient delivery schedules based on specific customer requirements.

Since implementing the MaxOptra solution, IMS has reduced its on road costs by around £250,000 per annum - achieved through fewer miles, reduced maintenance costs and increased productivity by around 20 percent. Automatically produced ETA texts inform customers when their delivery is imminent, resulting in fewer failed deliveries and less on-site time for drivers.

Since implementing MaxOptra's field service management software, Greenshields JCB has reported positive improvements in the daily planning of its reactive service requests.

Integrated with the company's Customer Relationship Management (CRM) solution, MaxOptra is used to manage JG Pest Control's entire road-based operation. While a proportion of each day's schedule is pre-planned the majority of jobs are emergency call outs resulting in constant changes including last minute adjustments, cancellations and new business.

Natures Menu has been using the MaxOptra cloud-based delivery routing and scheduling solution for more than five years, during which time the company has grown exponentially. MaxOptra allows for easy customisation of routes to incorporate local knowledge or specific delivery requests, and the approved schedule is then communicated directly to the drivers' in-cab navigation devices and also back to the central Enterprise system.

A cloud-based solution with an open API, MaxOptra integrates directly and easily with our existing systems, giving us seamless and real-time data transfer and end-to-end visibility from point of order to delivery." Lee Ann Mounter, Director of Special Projects at Origin Global.

Using MaxOptra, integrated with back office systems and Ctrack vehicle tracking, Robins & Day has optimised delivery routes achieving cost savings, improved customer service with automated Proof of Delivery signature capture and modernised its workflows.

Snap-on has transformed its field maintenance service with MaxOptra real-time scheduling and routing software. Integrated with provided by Fleetsense, MaxOptra provides Snap-on Diagnostics & Equipment, a division of the company that revolutionised the tool industry nearly 100 years ago, with an end-to-end service management solution.

MaxOptra is deployed at each of Sofology's regional depots and is used to schedule and route all deliveries. Seamlessly integrated with Webfleet Solutions, specific jobs or routes can be automatically allocated and dispatched to drivers according to a range of operational requirements.

WorldStores is using MaxOptra to optimise its nationwide home delivery service. The UK's largest Internet retailer of products for the home and garden, the company is servicing a growing online customer base, with a predicted 45 million visitors to its website this year. Since implementing MaxOptra WorldStores has achieved a reduction in operating costs, improved operational efficiency and boosted its customer service.