Food Distribution
Our benefits
See the system
What you'll be able to do
Pivot your business from B2B to B2C
Unprecedented times mean that many businesses have been forced to change their model; pivoting from B2B to B2C.
The MaxOptra system reduces the stress of handling increased demand and new customer locations; streamlining and automating your processes.
Additionally, the MaxOptra team are experienced in managing such transitions, and are happy to support you along the way with advice and consultancy.
Manage last minute orders and changes with ease
Even the most solid plans can change on the day of delivery and how you handle these changes are paramount to customer satisfaction.
With MaxOptra, changes to a delivery time slot can be handled with ease. Our incremental planning functionality solves the challenge of planning additional orders after a day’s routes have been locked. Simply add new and post-cut-off orders into a schedule automatically, without having to amend any other orders or delivery times.
Increase customer satisfaction
Keeping your customers in the loop as to current delivery location and time of arrival is essential for many businesses.
With MaxOptra you can proactively send out advanced email and SMS ETA notifications, and customers can keep themselves updated using our Website Widget.
Additionally, our ePOD app allows drivers to log proof of delivery signatures, photos and comments.
Maintain the quality of your orders
Spoiled goods will either not be accepted or will have a significantly disruptive effect on the running of your customer’s business.
By implementing an onboard time limit on specific orders, you can ensure that your freshest goods are delivered first and foremost. Alternatively, by identifying your mixed temperature vehicles and assigning relevant orders to these, you can ensure the most appropriate vehicle for your goods.
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