The Changing Face of Delivery Part 1 | The challenge of customer happiness in the age of immediacy

In the age of immediacy, both B2C and B2B customers have increasingly high expectations when it comes to delivery.
In this post we will take a deeper look at these challenges to help you understand what you are up against.

Counting the real cost of missed delivery

The annoyance caused by a missed delivery defeats the entire purpose of online shopping. But it’s not just inconvenient - it’s costing retailers, couriers and consumers a collective £1.6bn a year.

The Changing Face of Delivery Part 2 | Five secrets to happy customers in the age of immediacy

In our last blog post we discussed the key challenges that are threatening customers’ satisfaction.
To support you in addressing these challenges, in this blog post we will reveal our five secrets to customer satisfaction.

How ship-from-store is shaping the future of retail and delivery

Retailers are breaking down the barriers between digital and the high-street with ‘ship-from-store’ - a model where the local store uses its stock to fulfil the order and arranges for home delivery too.

Coming soon: Maxoptra 5.5

We are delighted to announce that we are preparing to roll out the latest Maxoptra release, Version 5.5. Your system will be upgraded during the coming weeks. Version 5.5 contains a number of fantastic and useful features, including: Improved order item…

Maxoptra Partners LEVL to Deliver Geotab Telematics Integration

Maxoptra is working with LEVL to deliver the Geotab Telematics solution to Electric Vehicle fleet operators in the UK

Maxoptra Delivery Management Software Scores Top Marks from Origin

Origin Global implemented Maxoptra to transform their delivery and service operations

Maxoptra Launches New iOS Driver App for Real-Time Delivery Control

The Maxoptra Driver App now runs on both iOS and Android devices.

Maxoptra Software Helps Pret Deliver 1,000 More Free Meals Every Day

The company increased the capacity and now it is able to deliver an additional 1,000 meals every day.

Top 5 tips for multi drop delivery route planning

The process of planning multi drop delivery routes can be a minefield. We’ve used our knowledge and our know-how to bring you five tips for planning a successful delivery route.