At Maxoptra, we talk a lot about our industry-leading technology. And, who can blame us?
However, another reason our customers love us so much is because of our team. In fact, in recent customer surveys our teams have scored on average 9.5/10 throughout Sales, Implementation, and Support.
To celebrate the people behind MaxOptra, we will be running a series of team profiles. So you can get to know us a little better.
And what better place to start than with our very own Managing Director?
My name is Sanjay and I am the Managing Director of MaxOptra.
Just over 4 years
I started off in the City working for Deloitte, a large professional services firm. Since then, I have been working as a Board Director in the Tech sector, across 5 different businesses. I have also been lucky enough to have stints working abroad in the USA, India, and South Africa.
There is a vast range of things I love about working at MaxOptra, but will offer a couple of key ones to give you a flavour.
Firstly we have a great team boasting a variety of backgrounds, all of whom approach their work with dedication and skill. We all share the same objectives of providing excellent customer service and supporting one another.
Secondly, we have a really interesting customer base ranging from medical supplies, delivery of flowers, and steel manufacturers, spanning across 15 different countries. It’s great we can help and support all these businesses by improving their operations and helping them to deal with the real issues they are facing.
We learn each day from these customers and are always seeking to improve what we do and we how can support them.
There’s been a few but due to Covid, unfortunately, our MaxOptra get-togethers have been few and far between of late.
However, pre lock down we did have a great Christmas party involving electronic shooting as well as festive food and drinks. It was fantastic seeing everyone relax and let their hair down. As well as seeing the competitive side of a few colleagues..!
The optimise button never ceases to amaze me – many man-years of development have gone into this functionality but literally at a click of a button it can optimise 100’s/ 1000’s of routes and deliveries across a range of dates and drivers providing the best possible results – awesome.
The market has changed over the last 2 years and home deliveries are here to stay – most businesses need to offer this option to stay competitive hence we continue to serve this market and see this as a continued opportunity.
One of the things I have learnt in over 20 years in the tech industry is that you cant afford to stand still in this sector – hence why we continue to heavily invest in the latest technologies. That provides a challenge and an opportunity to make the right tech choices.
Hopefully we continue to grow as we have been doing and excel in customer service. Also we will continue to release new exciting features make our customers lives easier.
Spending time with family and friends and coaching my son’s football and cricket teams – which is a mixture of great fun and pain at times.