Maxoptra Blog

Since implementing Maxoptra, integrated with in-cab telematics from TomTom, Arthur David has seen a dramatic reduction in the time and resources taken to deal with customer queries. Before Maxoptra, and in the case of a vehicle leaving late or falling behind schedule, the company could receive hundreds of calls in a matter of hours. Each customer call required a call to the transport team, potentially a call to the driver, often resulting in multiple calls per issue.

I have to smile when I see some frustrated salesman circulate the above cartoon or similar. It must have been almost 30 years ago when I first saw it, though it’s probably older than that.

On the one hand, I’m sure that to many hopefuls, I’m that annoying prospect who just does not respond to all the overtures made by potential salesman.

G-Force Communications has signed up as reseller of Maxoptra, the dynamic route planning and scheduling software. The Runcorn based mobile communication specialist is already a certified TomTom Fleet Telematics partner, and sees the addition of Maxoptra to its fleet vehicle solutions as integral to realising operational and financial benefits for its customers.

So, are you all set for Black Friday and the following six weeks?

If you were in any doubt about what’s to come, here are some facts from last year to remind you.

Maxoptra route planning and scheduling software has once again been nominated for a prestigious Energy Saving Trust Fleet Hero Award. The cloud based dynamic scheduling solution was first shortlisted in 2016 in the category of Fleet Supplier of the Year, when, despite strong competition, Maxoptra won the category – with the judges recognising the support provided to fleet operators contributing to reductions in carbon emissions.

Maxoptra is helping a surgical instrument specialist boost the efficiency of its delivery service through more effective routing and scheduling. Specialising in the repairs of surgical instruments and devices, the company services more than 300 NHS hospitals and other clinical providers nationwide.

Furniture delivery specialist Ash Logistics is using Maxoptra’s dynamic route planning and scheduling software to improve the co-ordination and efficiency of its nationwide home delivery service. Transporting prestigious brands such as Graham & Green and Cox & Cox, Ash Logistics offers a ‘white glove’ delivery service to the whole of mainland UK. Since implementing Maxoptra, the north London based logistics provider has increased its weekly deliveries by nearly 70 percent, and expects this number to double in the busy run up to Christmas.

Maxoptra, the vehicle route planning and scheduling software specialist, has been shortlisted for a prestigious British Small Business Award. Working alongside retailers, delivery companies and service providers, Maxoptra delivers tangible business efficiencies, reducing the time taken to plan complex schedules, minimising delivery costs and boosting customer service

Industrial Metal Services (IMS) is saving more than £250,000 a year by improved vehicle routing and driving behaviour across its 55-strong truck fleet.

The steel stockholder has optimised its operations following the integration of the WEBFLEET fleet management solution from TomTom Telematics and Maxoptra’s route planning and scheduling software. The system was implemented by TomTom Telematics Gold partner, Communicate Better.

Maxoptra, the dynamic route planning and scheduling software specialist, has partnered with Talecom to develop integrated mobile workforce solutions. Combining Maxoptra’s multi drop planning software with Talecom’s Capture applications, users of the integrated solution will be able to capture, record and share a range of operational and customer service data.

With fully integrated TomTom telematics from Communicate Better, Maxoptra allows Quickslide to automatically share accurate ETAs with customers via text and email alerts. The Maxoptra system also allows customers to instantly track their order 24/7/365, in real time, on a map, directly from Quickslide’s own website.

Maxoptra has launched a range of web-based ‘self service’ order tracking and ETA notification tools. The Maxoptra Website Widgets can be embedded into any website, such those of the retailer, the delivery company or the service provider, or from a Maxoptra owned location.