Drowning
in Data?

Managing a field service team can be challenging

torrent-information
  • drag-and-drop The perfect tool to see your orders on the map and build your schedule with drag-and-drop capabilities
  • artificial-intelligence The artificial intelligence to ensure you send the right engineer at the right time with the right skills
  • mobile-app A mobility app to keep your service team connected at all times
  • correct-inefficiency The dispatch dashboards and managerial reports to identify and correct any inefficiency
  • calculate-eta The ability to calculate arrival time estimates to minimize any waiting time
  • notifications SMS and email notifications to keep your customers informed

What does that mean for a Service Management business?

manual-automatic-route-planning

95% of orders
are scheduled automatically

improve-your-productivity

50% improved
field productivity

cost-saving

30% cost savings
due to improved productivity

happy-customer

improved
customer
satisfaction

growth

sales growth

Read Some of Our Recent Blogs

Maxoptra Launches Next Generation Customer Service, Delivery Management & Route Planning Software

April 2018,

Maxoptra has released a new version of its cloud-based software that provides an all-in-one solution for customer service, delivery management and route planning for distribution fleets. Complete with a redesigned user interface for use across multiple devices, Maxoptra version 5.0 also includes a host of new functionality designed to enhance its appeal for transport organisations looking to boost their customer delivery experience, control costs and increase operational efficiency.

Sharps Bedrooms Achieves Cost Savings, Efficiency Gains and Service Improvements with Maxoptra

April 2018,

Since introducing a new technology to automate the routing and scheduling of its delivery fleet, Sharps Bedrooms has realised around 600 man hour savings and significantly reduced the need for third party transport contractors, saving £12,000 a year. The cloud based Maxoptra software, which is used by a centralised team supporting 400 Sharps installers nationwide, is also helping to boost customer service.