Maxoptra’s dynamic multi-drop route planning software is helping Sandown Mercedes-Benz plan and complete deliveries of spare parts to garages across the south of England. Operating from a centralised hub in Basingstoke, the Mercedes-Benz dealership offers trade customers two deliveries a day and completes in excess of 1,000 deliveries a week.
Managing a field service team can be challenging
- The perfect tool to see your orders on the map and build your schedule with drag-and-drop capabilities
- The artificial intelligence to ensure you send the right engineer at the right time with the right skills
- A mobility app to keep your service team connected at all times
- The dispatch dashboards and managerial reports to identify and correct any inefficiency
- The ability to calculate arrival time estimates to minimize any waiting time
- SMS and email notifications to keep your customers informed