Maxoptra has released a new version of its cloud-based software that provides an all-in-one solution for customer service, delivery management and route planning for distribution fleets. Complete with a redesigned user interface for use across multiple devices, Maxoptra version 5.0 also includes a host of new functionality designed to enhance its appeal for transport organisations looking to boost their customer delivery experience, control costs and increase operational efficiency.
Managing a field service team can be challenging
- The perfect tool to see your orders on the map and build your schedule with drag-and-drop capabilities
- The artificial intelligence to ensure you send the right engineer at the right time with the right skills
- A mobility app to keep your service team connected at all times
- The dispatch dashboards and managerial reports to identify and correct any inefficiency
- The ability to calculate arrival time estimates to minimize any waiting time
- SMS and email notifications to keep your customers informed