Maxoptra is helping a surgical instrument specialist boost the efficiency of its delivery service through more effective routing and scheduling. Specialising in the repairs of surgical instruments and devices, the company services more than 300 NHS hospitals and other clinical providers nationwide.
Managing a field service team can be challenging
- The perfect tool to see your orders on the map and build your schedule with drag-and-drop capabilities
- The artificial intelligence to ensure you send the right engineer at the right time with the right skills
- A mobility app to keep your service team connected at all times
- The dispatch dashboards and managerial reports to identify and correct any inefficiency
- The ability to calculate arrival time estimates to minimize any waiting time
- SMS and email notifications to keep your customers informed