The annoyance caused by a missed delivery defeats the entire purpose of online shopping. But it’s not just inconvenient - it’s costing retailers, couriers and consumers a collective £1.6bn a year.
Managing a field service team can be challenging
- The perfect tool to see your orders on the map and build your schedule with drag-and-drop capabilities
- The artificial intelligence to ensure you send the right engineer at the right time with the right skills
- A mobility app to keep your service team connected at all times
- The dispatch dashboards and managerial reports to identify and correct any inefficiency
- The ability to calculate arrival time estimates to minimize any waiting time
- SMS and email notifications to keep your customers informed