With social media and review services increasingly influencing purchasing decisions the Maxoptra Rate Your Delivery app is designed to boost customer satisfaction, inform future purchasing decisions and improve service delivery.
DISPATCHERS HAVE A VERY DEMANDING JOB
Imagine that a dispatchers map resembles the night sky with it’s constellations and the stars in each representing service and delivery points
Take Cancer for example with each star connected to appear like a crab” It looks like a route map with 6 points on it but the potential route combinations to choose from total 720!
Or take Aquarius with 13 stars. The route options are astronomic! How can a human plan and manage that under pressure and consistently make the best decisions over the course of a day?
- Customer demand for narrow time windows.
- Continuous clients’ queries.
- New orders coming in throughout the day.
- Tail-lift and other specific requirements.
- Exact load types and many other order variants.