Providing a free door-to-door service, The Felix Project collects good quality surplus food from suppliers and delivers it to charities supporting children, families, vulnerable adults and more. From a standing start in 2016, The Felix Project is set to provide at least one million meals a year, and has recently launched a new campaign to provide disadvantaged primary school children and their families with access to fresh and nutritious food.
DISPATCHERS HAVE A VERY DEMANDING JOB
Imagine that a dispatchers map resembles the night sky with it’s constellations and the stars in each representing service and delivery points
Take Cancer for example with each star connected to appear like a crab” It looks like a route map with 6 points on it but the potential route combinations to choose from total 720!
Or take Aquarius with 13 stars. The route options are astronomic! How can a human plan and manage that under pressure and consistently make the best decisions over the course of a day?
- Customer demand for narrow time windows.
- Continuous clients’ queries.
- New orders coming in throughout the day.
- Tail-lift and other specific requirements.
- Exact load types and many other order variants.