Maxoptra blogs and latest news

New Rate Your Delivery App from Maxoptra Helps Boost Customer Satisfaction & Driver Retention

With social media and review services increasingly influencing purchasing decisions the Maxoptra Rate Your Delivery app is designed to boost customer satisfaction, inform future purchasing decisions and improve service delivery.

Why big retail doesn’t mean better service

It seems that not a week goes by without more news about trouble on the high street. But before you shut up shop, this may well be the opportunity you’ve been waiting for…

J G Pest Control Takes Control with Maxoptra Dynamic Scheduling Software

J G Pest Control has implemented a real-time dynamic delivery management and routing solution from Maxoptra.

5 Ways to Use Emotion to Improve the Delivery Experience

How have brands like Amazon become so successful? A common conclusion is that mastering the customer experience is a major factor in business success.

Maxoptra Routing and Scheduling Software Helps Prestige Beds Sleep at Night

Prestige Beds has implemented real-time delivery management and routing software from Maxoptra.

How to keep your customers happy with Maxoptra

Today, businesses are faced with the challenge of providing their customers with super-fast low-cost delivery, frequent notifications and an immediate response to queries. 
So how can businesses go about tackling his challenge?

Mum, where’s my delivery? The customer service expectations of Gen Z

Delivery expectations that seemed revolutionary just a few years ago, are fast becoming the norm. In this post our Marketing Manager, Jane, discusses how her Gen Z children are changing the face of delivery.

The Changing Face of Delivery Part 2 | Five secrets to happy customers in the age of immediacy

In our last blog post we discussed the key challenges that are threatening customers’ satisfaction.
To support you in addressing these challenges, in this blog post we will reveal our five secrets to customer satisfaction.

The Changing Face of Delivery Part 1 | The challenge of customer happiness in the age of immediacy

In the age of immediacy, both B2C and B2B customers have increasingly high expectations when it comes to delivery.
In this post we will take a deeper look at these challenges to help you understand what you are up against.

The Maxoptra & Geotab Integration | How can it benefit you?

In this article we will take you through some of the Maxoptra features that work best when partnered with Geotab.