The annoyance caused by a missed delivery defeats the entire purpose of online shopping. But it’s not just inconvenient - it’s costing retailers, couriers and consumers a collective £1.6bn a year.
Maxoptra blogs and latest news
In our last blog post we discussed the key challenges that are threatening customers’ satisfaction.
To support you in addressing these challenges, in this blog post we will reveal our five secrets to customer satisfaction.
In the second of our two-part series on wholesale food distribution we look at how companies are using professional route planning technology to speed up delivery times, drive down costs and improve customer satisfaction.
In the first of a two-part series on wholesale food distribution and delivery we take a look at the main issues faced at a time of unprecedented demand.
In the age of immediacy, both B2C and B2B customers have increasingly high expectations when it comes to delivery.
In this post we will take a deeper look at these challenges to help you understand what you are up against.
Retailers are breaking down the barriers between digital and the high-street with ‘ship-from-store’ - a model where the local store uses its stock to fulfil the order and arranges for home delivery too.
We are delighted to announce that we are preparing to roll out the latest Maxoptra release, Version 5.5. Your system will be upgraded during the coming weeks. Version 5.5 contains a number of fantastic and useful features, including: Improved order item…
Maxoptra is working with LEVL to deliver the Geotab Telematics solution to Electric Vehicle fleet operators in the UK
Origin Global implemented Maxoptra to transform their delivery and service operations