Scan&Load by MaxOptra
Scan&Load
For any competitive mid-size business that offers delivery, visibility into the loading process is crucial. Yet, many struggle with tracking items as they move from warehouse shelves to delivery vehicles. This lack of visibility can lead to missing items, delivery delays, additional costs, and, most importantly, reduced customer satisfaction. These issues not only impact your bottom line but also the trust and loyalty of your customers.
With MaxOptra Scan&Load you can ensure your business tracks the entire delivery journey, from picking and packing to arrival. Streamlining processes, increasing visibility, and eliminating unnecessary complications and expenses.
Scan&Load benefits
- Increased efficiency and accuracy: Eliminate manual errors with a digital scanning process that ensures every item is tracked from the warehouse to the customer’s door.
- Enhanced visibility and transparency of orders: Keep everyone in the loop – from warehouse staff to management – with real-time updates that provide a clear view of the loading process.
- Improved customer experience: With precise tracking and efficient delivery management, you can enhance customer satisfaction by providing timely and accurate deliveries.
- Cost savings: Experience significant cost savings by reducing stock loss and minimising the need for item replacements and last-minute courier services.
Since implementing MaxOptra, we have been further impressed. Not only does it do what we were promised it would – and more – but the support has been exemplary; approachable, knowledgeable and timely!
Challenges solved
- Complex and wasteful loading process handled by multiple staff members and is prone to missing items, delivery delays, and reduced customer satisfaction
- Lack of visibility during the loading stage of order fulfilment, meaning that issues are not addressed early on in the delivery process, and are then experienced by the end customer
- Reliance on printed picklists and manifests makes for outdated and unsustainable operations, which are prone to human error.
Scan&Load features
- Eliminate paper picking and loading sheets
- Streamlined loading experience
- Scan with a camera or laser scanner
- Provide real-time updates to managers
- Loading Report for in-depth tracking and analysis
