3PL & Courier

For immediate parcel collection, MaxOptra automatically allocates a courier for each new order received during the day. Even when routes are already started, MaxOptra will work out the progress on each run, the current courier position, the amount of work to be completed and the remaining driving hours.
This ensures that the courier best positioned to do so performs the customer collection to provide the best service possible.

MaxOptra calculates ETAs by taking into consideration a variety of factors such as official speed limits and recommended speeds, likely speeds derived from road types and historical average speed data, actual travel times from previous users, and real-time traffic information.
All of this enables accurate ETAs and helps to reduce your operational costs.

Keeping your customers in the loop as to current delivery location and time of arrival is becoming increasingly essential.
With MaxOptra you can proactively send out advanced email and SMS ETA notifications to regularly keep your customers informed. Customers can also keep themselves updated via your own Website Widget.
For added peace of mind for both you and your customer, our ePod app allows drivers to log proof of delivery signatures and photos and comments.

Couriers can constantly keep in touch with the dispatch office through the MaxOptra mobile app.
Users can report order status in real time to the controller and receive new collection jobs during the day.
MaxOptra can be integrated with various telematics solutions to guide a courier more easily through traffic.
Real-time positioning information (via GPS) is continually reported to the dispatch office, enabling the scheduling team to make the most efficient allocation decisions.