Courier Industry Software
Innovative courier dispatch software with a mobile app.
Same-day courier dispatch
For immediate parcel collection, Maxoptra’s Courier Industry Software automatically allocates a courier for each new order received during the day. Even when routes are already started, Maxoptra will work out the progress on each run, the current courier position, the amount of work to be completed by each courier and the remaining driving hours. This ensures that the courier best positioned to do so performs the customer collection to provide the best service possible.
Maxoptra's courier software calculates ETAs by taking into consideration a variety of factors: official speed limits and recommended speeds, likely speeds derived from road types and historical average speed data over certain time periods, actual travel times from previous users, and real-time traffic information. All this enables accurate ETAs and helps to reduce your operational costs.
Notifications through dispatching software
Today, customers expect notifications and updates about the status of their deliveries, the absence of which can cause uncertainty about the quality of service being provided. Maxoptra service dispatching software quickly creates the most efficient sequences, taking into account time windows, vehicle types and load capacity. Based on experience we know that Maxoptra can reduce daily mileage by 10-20%.
Courier tracking mobile app
Couriers can constantly keep in touch with the despatch office through a mobile app. They report order status in real time to the controller and receive new collection jobs during the day. Maxoptra is also connected to TomTom navigation to guide a courier more easily through traffic. Real-time positioning information (via GPS) is continually reported to the despatch office, enabling the scheduling team to make the most efficient allocation decisions.
“We have been working with Magenta for many months, defining and developing a solution for the field service industry. We are very happy with Magenta’s proactive and customer focussed approach and believe we are now very close to providing our dispatch managers with the tools they need.”
— Kevin Sheehan, IT and Communications Development Manager, Serviceline