Mobile Workforce Management application with Maxoptra’s Field Service Management Software, enabling customers of both Maxoptra and GeoPal to enjoy a number of benefits.
Maxoptra will allow customers to build optimised routes, schedule emergency jobs coming in during the day and make the most efficient decisions in terms of assigning engineers with the right skills to certain jobs.
Thereafter, the schedules will be sent to the GeoPal mobile app, which is a best in class solution for communication between dispatchers and engineers. It will provide the opportunity to dispatch orders to engineers and then track the work progress during the day. Sophisticated functionality will allow a dispatcher to see what kind of maintenance or repair an engineer is performing and review its history. Using GeoPal’s customisable mobile job workflow templates, the engineer can take photos of the work done, capture GPS coordinates, scan barcodes and RFID tags and capture customer signatures.
This joint solution will improve the productivity of both engineer and dispatcher due to smart planning, as well as enable paperless communication.
Specialists in mobile dispatch, GeoPal helps clients to simplify the way they manage field-based workforces and increase productivity and cashflow through dispatch management, electronic signature capture, mobile access, time and materials capture, service history tracking and work order management.
Maxoptra specialises in planning, scheduling and route optimisation, including driver reporting, ETA notifications and planned vs actual analysis.
A division of Magenta Technology, Maxoptra is a route planning software platform aimed at enabling efficient decision making support in a rapidly changing world. It builds ideal routes, taking into consideration all important constraints such as time windows, vehicle capacities, etc.
Designed as a subscription-based SaaS solution, Maxoptra is accessible from anywhere in the world. All functionality updates are immediately available to subscribers with no additional charges. Due to its open API, the software can easily be integrated with any WMS or CRM solution.
GeoPal mobile workforce management solutions simplify the way that field-based workforces are managed, helps to reduce costs, increase productivity and improve cash flow. GeoPal easily creates and schedules jobs for mobile workers, accurately captures field data and proof of service delivery, and enables assets to be clearly viewed on GeoPal maps. With real time reporting and integration with IT systems, GeoPal helps customers to protect their workers and comply with safety regulations.
For customers with mobile workers, GeoPal’s cloud and mobile app simplifies scheduling for the field based workforce, reduces costs by eliminating paperwork, provides better visibility of employees and assets, and increases customer satisfaction with real-time proof of delivery.