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People know that deliveries can be predicted and delivered almost precisely “on time”. And because we also apply our consumer principles at work, this attitude is now increasingly universal. The fact is that people today are far less likely to accept, or put up with, a delivery that cannot be estimated accurately or is late — whether at home or at work.

People crave information, they expect it. They don’t want to wait. They want to know when the delivery or collection is going to occur, or receive regular updates if the driver is caught in traffic.

Express parcel delivery companies who cannot meet these expectations will fail!

The solution is maxoptra-dynamic-route-planning-and-scheduling-software‘s dynamic planning and scheduling software platform

Designed to enable fast and efficient decision-making, in real-time, within ever-changing operational environments, Maxoptra’s unique, subscription based, SaaS technology is accessible from any web browser 24/7 and enables express parcel delivery companies to do more business with the same resources at a lower operational cost — as well as transforming their customer service.

no-more-unnecessary-waiting-time

With Maxoptra you can:

build-delivery-route

Build the route
Plan the initial route for the driver at the start of the day and send ETA’s to advise each customer.

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Keep customers informed
Once the days route is planned, each customer receives an ETA notification.

manage-time

Manage driving times
Once the route is planned, given the potential for traffic delays, it is essential to continually monitor and compare actual driving times against those scheduled, to identify any deviation and re-calculate arrival times for the all orders, as necessary, to determine any impact upon original estimates.

job-sequence

Control job sequence
If the sequence is changed for any reason, every job will have different ETA’s. The dispatcher’s task then is to update every job affected.

manage-job-duration

Manage job duration
When disruptions to planned schedules occur through unloading queues or paperwork sign-off delays, or even faster job completions than expected, then every sequential job ETA needs re-calculation to check that the previously estimated time windows and customer expectations can still be met.

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Monitor job status
Driver delays in traffic or at customer premises are automatically monitored by the system so an accurate delivery status is always available in real time to update ETA’s.

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Manage customer’s expectations
If a driver’s delivery sequence is disrupted by any delay, the system automatically recalculates the ETA for each job so the customer can be informed.

Read Some of Our Recent Blogs

The Felix Project Turns to Maxoptra to Help Deliver Christmas Food to Vulnerable People

December 2017,

Providing a free door-to-door service, The Felix Project collects good quality surplus food from suppliers and delivers it to charities supporting children, families, vulnerable adults and more. From a standing start in 2016, The Felix Project is set to provide at least one million meals a year, and has recently launched a new campaign to provide disadvantaged primary school children and their families with access to fresh and nutritious food.

Industrial Metal Services save £250,000 with joined up optimisation solution

December 2017,

Industrial Metal Services - recognised as one of the UK’s largest structural steel stockholders and processors - have over 40 years of service behind them. IMS deliver rich steel, used in large-scale construction, engineering and architectural projects across the country. Staying at the top of their game in such a competitive market requires IMS to get to grips with unbeatable technology to manage their IT, Mobile, Telephony and Telematics services.

Maxoptra Routing and Scheduling Helps FlooringSupplies.co.uk Maintain 5 Stars

December 2017,

Operating from five showrooms across London and the east of England, FlooringSupplies.co.uk offers a range of delivery services, including next day. Using Maxoptra’s automated multi drop routing software, the UK based company is already realising a return on investment with reduced fuel costs and less reliance on outsourced couriers. The cloud based Maxoptra platform is also helping FlooringSupplies.co.uk adhere to driving regulations, reduce back office administration, produce comprehensive reports and plan for business expansion.