“We are proud of our home delivery service and the feedback we receive tells us it is one of the reasons customers come back to us,” commented Simon Perrin, Distribution Manager at Leekes Ltd.
“However managing such a complex operation is time consuming and as the company expands we needed to be able to increase the planning and delivery management function accordingly.”
Leekes currently operate a fleet of two person Class 2 LGV vehicles from five regional operating centres. Delivering furniture, large home appliances and even complete kitchens, up to seven days a week, to customers across the UK, Leekes is in the process of expanding its delivery service with a new regional operating centre coming online soon.
"Prior to the implementation of Maxoptra, the scheduling and route planning task was predominantly manual and overwhelmingly paper based. Maxoptra easily integrated with our sales order system so we can now automatically export addresses and calculate routes in a matter of minutes. The intuitive drag and drop functionality means we can adjust to incorporate local knowledge or changing requirements and the automatic production of delivery manifests, in order, by vehicle is a real eye opener."