Consumer buying trends to watch out for in 2024

Consumer buying trends to watch out for in 2024

As we look to the future, we predict that the landscape of consumer buying behaviour will continue to change at a rapid rate, driven by technological innovations, shifting values, and an escalating demand for both personalised and sustainable experiences.

If they are not already, businesses must explore future trends and adjust their strategy accordingly to help them not only meet but exceed consumer expectations.

In this blog post, we delve into the key consumer buying trends anticipated to shape 2024, offering valuable insights for businesses aiming to thrive in the coming year.

Rise of Social Commerce

Social media platforms continue to play a significant role in influencing consumer purchasing decisions. 

In 2024, we expect this trend to continue,  with more consumers making purchases directly through social media channels. These platforms are likely to further integrate shopping features, enabling users to discover, explore, and buy products seamlessly within the social media environment.

Image of a phone with social media icons displayed

Evolving subscription-based models 

Subscription-based models are evolving beyond traditional services like streaming platforms. 

In 2024, we predict that more industries will adopt subscription-based approaches, offering everything from personalised product bundles to exclusive access and services. Companies are likely to experiment with innovative subscription offerings to enhance customer loyalty and provide a more predictable revenue stream.

Box labeled 'Meal Pro: Eat with purpose' left outside the front door of a house

Augmented Reality (AR) shopping experiences

The integration of augmented reality into the shopping experience is poised to be the next big thing in commerce. 

Consumers can expect to see AR applications that allow them to virtually try on clothing, visualise furniture in their homes, or experience products in a more interactive way before making a purchase. 

This trend aims to bridge the gap between online and offline shopping, providing a more engaging and personalised experience.

Person looking at their phone which is using Augmented Reality to show positioning of a sofa in the room they are in

Personalised and predictive shopping experiences

We predict that the era of personalised shopping experiences will reach new heights in 2024. 

Businesses are continuing to leverage advanced data analytics and artificial intelligence to offer highly tailored product recommendations, promotions, and marketing messages. 

Predictive analytics will further play a crucial role in understanding individual consumer preferences, enabling brands to anticipate needs at all stages of the buying cycle, and deliver a more personalised shopping journey.

Birds eye view of people walking through an urban area

Sustainable purchasing decisions

Environmental and social consciousness are increasingly influencing consumer choices. In 2024, consumers are expected to prefer shopping with brands and for products that align with more sustainable practices. 

This includes eco-friendly packaging, ethically sourced materials, and a commitment to reducing the overall environmental impact of the manufacturing, distribution, and delivery processes. 

A fabric shopping back with a mobile phone placed on top of it. The phone has a recycling icon on the screen


Next steps

These buying trends for 2024 reflect the evolving landscape of consumer behaviour, driven by technological advancements, changing values, and an increasing desire for personalised and sustainable experiences. 

Businesses that adapt to these trends and prioritise consumer-centric strategies at every stage of the buying journey are mostly likely to thrive in a competitive 2024.

Of course, a key part of this buying journey is the delivery experience. From ensuring deliveries are on time and communicated effectively, to running a paperless operation.

If you would like to transform your delivery operations in line with consumer trends in 2024, then get in touch with our team of experts to find out more.

Sign up for a demo of the
Maxoptra System

Get started