Integrated with the company's sales order system, MaxOptra automatically processes order locations, produces optimised routes based on vehicle capacity and customer requests, and allows for the accurate calculation of ETAs.
Leekes are confident MaxOptra will also facilitate improvements in customer service with more accurate ETA notifications, shorter delivery windows and in due course, an online delivery tracking service for customers.
"However managing such a complex operation is time consuming and as the company expands we needed to be able to increase the planning and delivery management function accordingly."
Leekes currently operate a fleet of two person Class 2 LGV vehicles from five regional operating centres. Delivering furniture, large home appliances and even complete kitchens, up to seven days a week, to customers across the UK, Leekes is in the process of expanding its delivery service with a new regional operating centre coming online soon.
"MaxOptra easily integrated with our sales order system so we can now automatically export addresses and calculate routes in a matter of minutes. The intuitive drag and drop functionality means we can adjust to incorporate local knowledge or changing requirements and the automatic production of delivery manifests, in order, by vehicle is a real eye opener."
of the MaxOptra system