WE CREATE LEADING-EDGE LOGISTICS SOFTWARE THAT DELIVERS BIG BENEFITS TO USERS

Every day thousands of vehicles around the world are planned and optimised using Magenta’s technology. Find out how you could join our team and help make a difference.

Maxoptra is an advanced yet easy to use route optimisation planning tool. As a business we are committed to developing, delivering and implementing software solutions that make a real difference to our rapidly growing customer base. Current users include well-known names such as Natures Menu, JCB, Champion Timber, Sofology and Arthur David as well as a host of small and medium sized transport operators.

Behind the scenes there is a team of 200 people working across both Maxoptra, and our sister product, Echo. We’re a UK owned company, with two UK offices (headquarters in London) and additional offices located in Russia.

Current Job Vacancies

Software Implementation Consultant, Maxoptra

Full time (flexible working options available) | home-based and mobile | Salary up to £35,000 pa depending on experience

We are an innovative SaaS software provider looking for an Implementation Consultant to ensure our customers are provided with excellent support, training and guidance. As a part of this role you will work with new customers to get them up and running with Maxoptra software. This is a hands-on role requiring excellent customer communication, organization and problem-solving skills.

About Magenta Technology: www.magenta-technology.com | www.maxoptra.com
Maxoptra is an online SaaS logistics software which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. It helps our customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize their fleet.

The role:
As a business, we believe in investing in good people to help drive our business forward. As a result, we are looking for a well-organized Software Implementation Consultant to join our UK-based Maxoptra implementations team.

You will be responsible for helping customers implement the Maxoptra solution. This will include planning, managing and executing the implementation project, training customers on Maxoptra, helping them solve their problems.

Key tasks will include:

  • Managing up to 10 simultaneous software implementation projects for new Maxoptra customers;
  • Telephone, internet, email and in-person communications with new and existing Maxoptra customers;
  • On-site visits to customers when required (a personal car and readiness to travel is a requirement);
  • On-site visits to customers when required (a personal car and readiness to travel is a requirement);
  • Making sure the implementation project is on track, providing adequate visibility to all stakeholders and doing everything necessary to complete the project on time or early;
  • Training the end users on Maxoptra, answering their questions and helping to solve their problems;
  • Providing expertise on the Maxoptra product for customers and partners when required;
  • Working in a team of 3-5 other customer success managers to share knowledge, experience, provide help;
  • Taking part in streamlining and automating our implementation processes, designing and implementing tools to constantly increase our team’s capacity to handle more implementations;
  • Utilising the support team for customer-related tasks and problem investigations;
  • Working with our product development team to aggregate and translate formalize customers feedback, working within the product roadmap committee to help prioritise development.

Skills & experience:

  • At least 3 years in software development or implementation projects;
  • Strong customer communication skills showing confidence and care for the customer;
  • Excellent project management skills, able to handle multiple projects at any one time and deal with stakeholders to ensure deliverables and deadlines are met on time and within budget;
  • Strong problem-solving mindset and skill;
  • Ability to work under pressure and stress;
  • The ability to work effectively in a remote team environment – based at home but working with others both within the UK and overseas;
  • Experience in distribution / logistics is beneficial.

Our working environment:
Magenta Technology has two offices in the UK – one in London and one in Brighton, both with close links to our international offices located in Russia. This role will be home-based but there are regular meetings in both UK offices which you will be required to attend. The nature of work will also require regular visits to the customer sites throughout the UK. We manage a lot of our communication using Skype and GoToMeeting so being comfortable working in this way is definitely something to think about.

What we offer in return:
In return we offer you the opportunity to be part of something ‘big’. With ambitious growth plans for 2017 and beyond, we guarantee that your abilities will be challenged but that all successes are shared and rewarded. You’ll be working amongst a team of likeminded people who are committed to delivering results but also enjoy what they do. We’re friendly and approachable and we like to have fun even when we’re working hard. Being part of a small, but fast growing business, you really get a chance to put your ideas forward and feel like the work that you do is making a difference.

Application process:
If you would like to be considered for this role please send your CV, and covering letter to:

Artem Bobrovskiy | Implementations Director | Magenta Technology
artem.bobrovskiy@magenta-technology.com | tel: 07585 003078 | www.magenta-technology.com | www.maxoptra.com

Closing date:
15th April 2017.

We look forward to hearing from you!

What we offer in return

In return we offer the chance to join our young, growing team based in ‘silicon-beach’ office in Brighton. It’s a fun, dynamic environment, where the work that you do is really helping to drive our business forward. You’ll be working with sales representatives, other business development executives, as well as other team members located around the world. The work is challenging but the environment is fast paced and fun. In return we offer a competitive salary package, a space in our office in Brighton, and the chance to be part of something ‘big’…..cracking the UK market, driving business growth and delivering results for this growing business.

peoples

What our team has to say……

Tim McCarthy

“There’s a great team culture here at Maxoptra. The start-up mentality and ambitious growth plans make it a fun and challenging environment in which to make your mark. The sales cycle is usually short, a great plus for target based sales people such as me, and the software that we have to sell really makes a big difference to the companies that we are targeting. The Brighton office offers a relaxed ,friendly environment in which to work; we’re a small but growing group here, but with regular visits from others within the business, we all feel very much like part of a bigger, fast growing, high-tech team.”

Tim McCarthy, Inside Sales Executive

Antonio De Lellis

“Taking a job at Maxoptra gives you the chance to make a real difference to a growing business. Your opinions really do matter, you get the chance to put have your say on how the business operates and you are given the authority to make your own decisions. There aren’t many businesses that give you such dynamic environment in which to learn and grow. From a personal point of view, the Brighton office is a nice place to be, the team are friendly and approachable and there is a real feel that we’re in this together. The holiday allowance is generous and I hear that there is even free beer on offer at our London premises.....hopefully that’s something we’ll introduce to Brighton soon.”

Antonio De Lellis, Business Development Executive

Jane Geary

“There is never a dull moment here at Maxoptra. We have a great team of committed people who are passionate about what they do and about the business they represent. For me, I really love working across many industry verticals and also working with a diverse team who are located around the world. Getting a trip over to our Russian office was a brilliant experience and one which I very much hope to repeat again.”

Jane Geary, Marketing Manager

Stuart Brunger

“Our Mission is to make the world a cleaner place by eradicating the unnecessary miles driven by commercial fleets. A purpose acknowledged by the Energy Saving Trust when they awarded us Fleet Supplier of the Year award 2016.  We offer great opportunities for those who want combine being part of an amazing team with self-development and learning and at the same time make a real difference to our environment.”

Stuart Brunger, Director of Business Development, Maxoptra

Want to know more?

Email your current CV to Stuart Brunger – stuart.brunger@magenta-technology.com