How technology can support your business during Covid-19 driver shortages

As UK Covid-19 cases have crept closer to 200,00 in a day, industries have naturally been dealing with the challenges of not only a decrease in shoppers, diners, and visitors. But also a decrease in workers.

With the sharp rise in Omicron cases, employees throughout the UK are having to isolate due to illness. And with an estimated 1 in every 15 people supposedly catching Covid-19 at the end of 2021, that’s a lot of staff who aren’t able to work.

Drivers are a key workforce in ensuring the smooth running of many industries. They deliver goods to supermarkets, food to hospitality venues and restaurants, and orders to consumers.

So when drivers began falling sick with the new wave of Omicron, the knock-on effect was felt by most industries within the UK.

At MaxOptra, we unfortunately can’t come up with a cure for Covid-19. However, we can help businesses who are struggling with driver shortages.

Read on to find out how.

Decrease mileage on a daily basis

One approach to dealing with driver shortages is needing fewer drivers in the first place.

Thanks to route optimisation, businesses are able to deliver more by using the same, or even less, resource. All in less time.

How does this work?

Route optimisation technology generates the most efficient route sequences in seconds. All taking into account time windows, types of vehicles, and capacity of loads.

In fact, our technology is proven to reduce daily mileage by 20%.

Use technology to streamline processes

Key to delivering more with less resource is streamlining your business processes.

And the right technology can help you do just that.

For instance, MaxOptra driver apps are available on both iOS and Android devices. They simplify processes and operations by automatically routing drivers to their next job. And make Managers’ lives easier as they can track delivery and driver processes, and allow them to deal with any issues or delays in real-time.

Even better, any notifications regarding delays, deliveries, and failures are sent to the transport office in real-time, so everyone is kept in the loop.

Driver apps also reduce the need for time-consuming, physical paperwork by logging all manifest and processes directly in the app.

Nail customer communication

For any business dealing with unexpected delays due to shortages in drivers, it’s essential that they keep customers as up to date as possible to avoid any confusion or disappointment.

Technology such as MaxOptra offers advance customer communication tools, allowing you to proactively send out advance email and SMS ETA notifications to regularly keep your customers informed.

And for added peace of mind for both you and your customer, MaxOptra’s ePod app allows drivers to log proof of delivery signatures,photos, and comments.

Focus on results

A lack of drivers can have a big impact on your end results, therefore it’s essential to keep an eye on your metrics on an ongoing basis.

With the use of route optimisation technology, businesses can monitor performance in real-time,  such as working time utilisation and breaks, stops per route, and mileage and driving time.

Additionally, with the use of reports, businesses can review on-time deliveries and completed jobs, failed orders, cost performance, and driver utilisation.

This helps businesses to understand exactly where resource may be needed or improved.

If you would like to find out how you can tackle a shortage of drivers by doing more with the resource you already have, then get in touch.

How technology can support your business during Covid-19 driver shortages

11 January 2022

READ MORE

MaxOptra joins forces with Swan Retail

02 December 2021

READ MORE

MaxOptra selected for Geotab marketplace

26 November 2021

READ MORE

MaxOptra is continuing to expand with new customers, new recruits, and new technology

18 November 2021

READ MORE